Privacy Policy for yourafricanwishes.com
Last Updated: 14/04/2024
This Privacy Policy describes how yourafricanwishes.com ("the Site," "we," "us," or "our") collects, uses and discloses your personal information when you use our services, make purchases through greetingsfromafrica.com ("the Site") or otherwise communicate with us (collectively, "the Services"). In this Privacy Policy, "you" and "your" means you as a user of the Services, whether you are a customer, website visitor or other person from whom we have collected information under this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, do not use or access any of the Services.
Change to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
In order to provide the Services, we collect and have collected personal information about you from various sources during the past 12 months, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set forth below, we may use information we collect about you to communicate with you, to provide the Services, to comply with any applicable legal obligations, to enforce any applicable terms of use, and to protect or defend the Services, our rights and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information You Provide Directly to Us
Information you provide directly to us through our Services may include:
Basic contact information such as your name, address, phone number, email.
Order information such as your name, billing address, shipping address, payment confirmation, email address, phone number.
Account information such as your username, password, security questions.
Shopping information such as the items you view, place in your shopping cart, or add to your wish list.
Customer support information such as the information you choose to include in communications with us, such as when sending a message through the Services.
Some features of the Services require you to provide us with certain information about yourself directly. You may choose not to provide this information, but this may prevent you from using or accessing these features.
Information We Collect Through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do so, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Services.
Information We Receive from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
Companies that support our Site and Services, such as Shopify.
Our payment processors, who collect payment information (e.g. bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you have requested, to fulfill our agreement with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries and cookies.
All information we obtain from third parties is handled in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of information provided to us by third parties and are not responsible for the policies or practices of third parties. For more information, see the section below, Websites and Third Party Links.
How We Use Your Personal Information
Delivering Products and Services. We use your personal information to provide you with the Services to perform our agreement with you, including processing your payments, fulfilling your orders, sending notifications to you regarding your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging shipping, facilitating any returns and exchanges, and enabling you to post reviews.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertisements on our Site and other websites.
Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account information secure. We strongly encourage you not to share your username, password or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communicating with you. We use your personal information to provide you with customer support and to improve our Services. This is in our legitimate interest to be responsive to you, provide effective services to you and maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies we use with respect to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to optimize and improve our Site and our Services (in our legitimate interest to manage, improve and optimize the Services), to perform analytics and better understand user interaction with the Services. We may also allow third parties and service providers to use Cookies on our Site to better tailor the services, products and advertisements on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser settings. Please note that
deleting or blocking Cookies may adversely affect your user experience and cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. In addition, blocking Cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:
With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners, including Shopify, to provide services and advertise to you.
When you directly request or authorize our disclosure of certain information to third parties, such as to send you products or through your use of social media widgets or login integrations, with your consent.
With our affiliates or otherwise within our corporate group, in our legitimate interest to run a successful business.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of use, and to protect or defend the Services, our rights and the rights of our users or others.
We have disclosed the following categories of personal information and sensitive personal information (marked *) about users in the past 12 months for the purposes described in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information."
Category of Recipients
Identifiers such as basic contact information and certain order and account information
Commercial information such as order information, store information and customer support information
Internet or other similar network activity, such as Usage Data
Suppliers and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
Business and marketing partners
Affiliates
We do not use or disclose sensitive personal information for the purpose of deriving characteristics about you.
User-Generated Content
The Services may allow you to post product reviews and other user-generated content. If you choose to post user-generated content in a public area of the Services, such content is public and accessible to all.
We do not control who has access to the information you choose to make available to others, and we cannot guarantee that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of information you make publicly available, or for the accuracy, use or misuse of information you disclose or receive from third parties.
Websites and Third-Party Links
Our Site may contain links to third-party websites or other online platforms. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not warrant and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information found on those sites. Information you provide on public or semi-public sites, including information you share on third-party social networking platforms, may also be viewed and used by other users of the Services and/or users of those third-party platforms without restriction by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Data of Children
The Services are not intended for use by children, and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information below to have your child's information removed.
International Data Transfers
Your personal information may be transferred to and processed in countries outside your country of residence. Please note that laws in some countries may not provide the same level of protection as the laws in your country of residence. By providing your personal information, you consent to this transfer, storage and processing.
Security of Personal Information
We take reasonable steps to protect the personal information we collect from loss, misuse and unauthorized access, disclosure, alteration and destruction. However, please note that no data transmission or storage system over the Internet is 100% secure.
Your Choices and Rights
You have certain rights and choices regarding the personal information we collect and use about you. You may choose not to provide certain personal information, although this may affect your ability to use certain features of the Services. You may also have certain rights with respect to your personal information, including:
Access to and Correction of Personal Information. You may have access to certain personal information we have collected about you and may request that you correct any inaccurate, incomplete or outdated information.
Data Portability. You may request to receive a copy of the personal information that you have provided to us or that we have collected about you, in a structured, commonly used and machine-readable format.
Data erasure. In certain situations, you may have the right to ask us to erase your personal information.
Object to Processing. You may object to certain processing activities involving your personal information.
Restrictions on Processing. In certain situations, you may have the right to ask us to restrict the processing of your personal information.
Retracting Consent. If we process your personal information based on your consent, you may withdraw your consent at any time.
To exercise these rights or if you have any questions about this Privacy Policy, please contact us using the contact information below. Please note that we may need to verify your identity before fulfilling your request.
Updates to Our Privacy Policy
We may update this Privacy Policy from time to time. If we make any changes to this Privacy Policy, we will update the "Last Updated" date at the top of this Privacy Policy and notify you of any material changes that affect how we treat your personal information by posting a notice on the Site or by sending you a notice.
Contacting Us
If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise any of your rights, please contact us by email at info@yourafricanwishes.com
